In continuation to my previous blog "Purchaing 2nd Hand Hikvision 4 Channel DVR and Cameras Online - Market Survey"which is part-1 of My Main Topic "Installation of 4 Channel DVR in DIY Model". In the current blog post I will be discussing the one of the pre-installation steps.
Preparing Equipment Prior Installation
Powering On DVR
Next step was to get display on LED Monitor using HDMI or Serial Port Cable, which "trust me" is the easiest thing to to in the whole process. As soon as the DVR got powered on the HDMI cable in-place, LED Monitor showed the 4 blank camera places with date and time because cameras are not connected so far. So far, so good, but when i tried to operate DVR using mouse installed with it, I came to know that this is password protected and i needed to know the admin password to get into the system for settings and recording etc.
Password Reset for DVR DS-7104HVI-SH
PS: This method is to be used if you have purchased 2nd hand DVR where you do not have access to the email address or admin password. If you have the registered email then please follow the basic method of retrieving password shared by Hikvision official website using Hik-App.
Disclaimer: I am sharing my personal experiences in this blog and i will not be responsible to any sort of damage or loss of your equipment. So please follow the steps at your own risk.
This was the time of frustration that how could i forget to get the password from the first owner. Luckily, I have had the cell phone number of that gentleman and first thing i did was to Whatsapp him to know the admin password. His reply was more frustrating but truthful, as he said that the DVR and cameras were installed at his business location which he closed down around 6 months back and he does not remember the admin password at the moment, he also added that he will look into the record of office to see the password. I could have waited for him to respond which i did for just a couple of days and then started searching online solutions for the forgotten password.
I came across multiple hits of videos and blogs while searching google most of which were referring to the similar if not same method which is also stated here. Even the Hikvision support page also stated the same method using SADP tool available on Hikvision official website.
The Famous Method
support.eu@hikvision.com (Europe)
support@pramahikvision.com (India)
Looks so simple and effective and it usually is for most of the DVRs but not for all DVRs, like mine DS-7104HVI-SH has a bit different interface when I clicked on the forgot password button from Step-2 above. There was just an option to go to default password with Security Code which i presumed that it would also be provided by the Support Team and i tried to follow the same steps and forwarded my mail to all 3 above mentioned email addresses. Alas, all of them regretted service one way or the other.
The Shortcut Method
This was high time and I had already spent money on the DVR and cameras and I have had to something by hook or by the crook, so I started surfing internet for alternate solutions regarding password reset and after a few minutes and couple of breaks I came across this magical web page (ipcam talk). At first, I thought it was another scam site like so many available over the internet but i had to give it a try though. There is "Hikvision Camera Password Reset Utility" which requests following information:
While receiving the above required information, the Utility will provide you with the "Password Reset Code". Copy and paste this code into Security Code field shown in the picture and press Confirm Button. Tada.... your password has been reset to Default.
Now another minor problem that what is the default password? I searched the internet and found that the Default Password is 12345.
I will be coving the next steps as they happen in the upcoming posts. Regards
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